Privacy Policy

At Christeyns we take your privacy seriously and are committed to protecting all data submitted through our website in accordance with GDPR regulations. If you require information not detailed here, please contact us at privacy@christeyns.com, we will be happy to assist you.

What information do we collect?

When you engage with Christeyns, whether through our website, social profiles or other platforms, you may provide us with certain information, and we may collect additional data to enhance your experience and improve our services. This information may include: your name, email address, postal mailing address, telephone number, demographic information or other “personal information”.

Additionally, we gather:

• Identification and contact information, such as names, addresses, email addresses and phone numbers, which will be stored if provided through our forms.
• Pictures and audio-visual recordings: pictures and videos on our website, social media, etc.
• Data related to product and service delivery, including offers, invoices, payment details, delivered products and services, contracts and similar information.
• Data related to the function and employment: job title, career, industry, remuneration, benefits, education, diplomas, certificates, permits, specific professional qualifications, etc.
• Marketing data and data regarding the use of our website and social media: marketing preferences, opt-in and opt-out requests, participation in Christeyns events, posts on social media applications, browser type, language preference, IP-address, etc.
• Data concerning complaints and requests explicitly expressed by the data subject, along with the handling thereof.
• Registration: In certain sections of the site, we request registration. If you choose to register, we may ask for your name, email address, geographical address, and other relevant information, which may also be retained.

Our products, services and website are not designed or intended for children. We therefore do not actively nor intentionally collect and store, except possibly that of our employees or in the framework of specific services provided to certain clients, the personal data of children.

How do we collect personal data?

At Christeyns, we are committed to ensuring transparency and integrity in our data collection practices. Here’s how we gather personal data:

Automatically collected information: our web servers may log various details, including your device and operating system type, browser type, domain, device ID, internet protocol (“IP”) address, language settings and the country and time zone in which your device is situated. Additionally, these logs may record information such as the address of the web page that referred you to our site(s) and the IP address of the device you use to connect to the internet. To facilitate this process and control the placement and access of cookies, we utilize tags on our web pages known as “web beacons”. These small files allow us to understand visitor actions on our site(s). We may also use similar technology in emails we send to determine if you received the email, if it was opened and if you clicked on any links in the email. Furthermore, we collect information provided by you when you perform site searches, place orders or renew services, edit information in your profile, communicate with us via phone, email, text services, participate in blogs, discussion boards or community postings.

Additional sources of data collection:

• From the data subject him-/herself.
• From the employer of the data subject (for example, when our supplier or client is a business and the data subject is designated as the contact by said business, or when we are required to process the personal data while providing our services to the data subject’s employer).
• From our clients, about their customers, suppliers and other data subjects whose personal data they collect.
• Using our website, social media profiles and other tools.
• Publicly available information.

Third-party data collection:

We use third-party web analytics services, such as Google Analytics, HubSpot, Mailchimp, and Hotjar on our site(s). These service providers employ cookies, “web beacons” or other technology to analyse how users utilize the site(s). The data collected may also be used for advertising purposes on third-party advertising platforms, such as Google Ads, Meta, LinkedIn, etc. When you use our site(s), third-parties may gather personal information about your online activities over time and across various sites. For instance, third-party providers of embedded content and tools on our site(s) (e.g., embedded Twitter or Facebook feeds) may collect personal information directly from you in connection with your interaction with such content and tools. Additionally, data about your activities on our site(s) may be collected to provide tailored advertising on other websites and online services. We and third-party vendors may use first-party cookies and third-party cookies, as well as other automated means and data collected through such means and from other sources, to inform, optimize, and serve ads based on past visits to our site(s).

We adhere to the principle of collecting only the personal information necessary or relevant to enable you to fully enjoy the use of our site(s) and associated features and for the provision of our products, services or support.

Google also encourages us to direct consumers to the web opt-outs for Google Analytics that are currently accessible. Users can choose to reject all tracking cookies as a result.

If you would like to learn more about cookies, additional information can be found on our Cookies Policy page.

Cookies we use

Necessary cookies (Always active)

These cookies are needed for the website’s functionality and cannot be disabled in our systems. They are often set in reaction to actions you perform, such as changing your privacy settings, checking in or filling out forms. While you can configure your browser to block or notify you of certain cookies, some aspects of the site may not function properly if you do so.

Christeyns processes cookies for legitimate reasons, including:

• Providing the requested content.
• Ensuring website security, reliability and tracking unauthorised use.
• Make our website more user-friendly.

Performance cookies

These cookies enable us to count visits and traffic sources so we can measure and improve the performance of our site. They enable us to discern which pages are most and least frequented and how visitors move through the site. All information collected by these cookies is aggregated and therefore anonymous until you submit personal data through a form.

The processing of these cookies is possible thanks to your unambiguous consent given in your cookie selection on the website banner or cookie preference settings. You can revoke your consent at any time on the cookie preference settings (without affecting the legality of processing that occurred before revocation).

Functional cookies

These cookies enable the website to offer improved functionality and personalization. They may be established by us or by third-party providers whose services we’ve incorporated into our pages. If you do not allow these cookies, some or all these services may not function properly.

The processing of these cookies is possible thanks to your unambiguous consent given in your cookie selection on the website banner or cookie preference settings. You can revoke your consent at any time on the cookie preference settings (without affecting the legality of processing that occurred before revocation).

Targeting cookies

Cookies may be placed on our site by us or our advertising partners. They serve to construct a profile of your interests to display relevant advertisements on other sites. Although they don’t directly store personal data, they uniquely identify your browser and internet device. Disabling these cookies will result in less personalized advertising.

The processing of these cookies is possible thanks to your unambiguous consent given in your cookie selection on the website banner or cookie preference settings. You can revoke your consent at any time on the cookie preference settings (without affecting the legality of processing that occurred before revocation).

More important third-party cookies

Below are the most important third-party cookies. A complete and detailed list of third-party cookies can be found in the cookie preference settings, where cookie details such as name, host, duration, and description are listed.

• HubSpot & Mailchimp: Used for tracking website activity, storing contact information and monitoring marketing email behaviour.
• Microsoft Clarity: Stores information about visitor interactions with the website, aiding in the generation of analysis reports. Data collected includes visitor numbers, website navigation, and visited pages.
• Google Analytics & Google Tag Manager: Used to analyse the performance of our websites and the effectiveness of our marketing efforts.
• Hotjar: is a web analysis service used to track user behaviour on our websites.
• Salesforce Pardot: Used to manage registrations, form submissions, and consent collection.
• Google Ads, LinkedIn Ads, Youtube: Used for targeted advertising purposes.

Please note that the processing of these cookies may involve the transfer of your data to third countries without an adequate level of data protection.

Who oversees the management of your personal data?

Christeyns is responsible for managing your data and determining how and for what purposes it will be processed.

Who do we collect personal data from?

We gather data from a variety of sources, encompassing our clients, suppliers, business contacts and potential clients (or their respective contact persons).

Additionally, information is obtained from employees, customers, and suppliers associated with our clients, as well as from our own employees and job applicants.

Furthermore, we collect data from visitors to our website and social media platforms. This broad spectrum of sources enables us to foster effective business relationships and provide personalized service to all stakeholders involved.

How will we use the information about you?

We may utilize the information gathered when you visit our site(s) for a variety of purposes, including:

• Verifying your identity.
• Processing, evaluating, and responding to your requests, inquiries and applications.
• Managing and communicating with you about your accounts.
• Sending you direct marketing communications if you have provided consent.
• Processing data to facilitate the provision of products and services purchased or licensed from the company.
• Enforcing the terms as necessary.
• Providing access to your user profile and site history.
• Performing data analytics services by aggregating and removing personally identifiable aspects of data, provided consent is given or processing is allowed by law, including the creation of pseudonymized and anonymized data.
• Operating, evaluating and enhancing our business, such as developing new products and services, managing communications, performing market research and data analytics, and determining the effectiveness of advertising and marketing efforts.
• Processing employment applications and contacting you regarding potential employment opportunities based on information submitted through the site(s).
• Protecting against fraud, unauthorized transactions and managing risk exposure and quality.
• Complying with legal requirements, industry standards and our policies and terms.
• Monitoring aggregate site usage metrics, such as total number of clicks, pages viewed, etc.
• Providing personalization and tracking services.
• Fulfilling obligations under commercial agreements.

We do not sell or distribute your personal information to others.

Additionally, we ensure the security of your personal information by encrypting it using Secure Sockets Layer (SSL) technology before transmitting it over the internet. Some of our databases are hosted by third-parties, but we ensure that they keep your information secure and do not use it for other purposes.

Collection and use of children’s personal data

Our website is tailored for users aged 18 and older. We have a strict policy of not knowingly collecting personal data from children under 18 via our website. If you’re under 18, please refrain from sharing any personal information on our website without explicit consent and supervision from a parent or guardian. Should we discover that we’ve unintentionally gathered personal data from such individuals, we will promptly take steps to remove it from our records.

How long do we store personal data?

We retain personal information for as long as necessary for the relevant activity, in accordance with legal obligations and other considerations. You have the right to request a copy of your data and request its deletion at any time.

How is your personal information protected?

Our commitment to safeguarding your personal information encompasses several key strategies:

1. Employee awareness and training: We prioritize increasing awareness among our staff members and other workers regarding the handling of personal data. Through regular inspections and recurring training sessions, we ensure that our team remains informed and vigilant about data protection protocols.
2. Access control: We rigorously limit access to personal information at both IT technical and organizational levels. This stringent control helps prevent unauthorized access and misuse of sensitive data.
3. Data preservation: Utilizing state-of-the-art IT technical safeguards, such as firewalls, encryption, anti-virus software, and secure connections, we strive to preserve the integrity of personal information. These measures are implemented with careful consideration of industry standards, associated costs and processing risks.
4. Data accuracy and confidentiality: We prioritize the accuracy of data and maintain strict confidentiality in handling personal information. This ensures that your information remains accurate, reliable, and protected against unauthorized disclosure.
5. Data leak prevention: We are dedicated to addressing, halting and tracking down data leaks promptly. Whether caused by unintentional errors or malicious activity, we take immediate action to prevent or mitigate any potential harm resulting from the deletion, loss, modification or unauthorized access to personally identifiable information.

By implementing these comprehensive measures, we strive to maintain the highest standards of security and confidentiality in handling your personal information.

To further enhance security, it is essential for you to adhere to access controls, such as effective username and password management, and other provisions outlined in our Terms. By taking these precautions, you can help mitigate the risk of unauthorized access to your account and the devices used to access our site(s).

Access to your information and correction

We want to make sure your information is accurate and up to date, you may ask us to correct, restrict or remove information you think is inaccurate or you may withdraw your previously given consent.

Links

Christeyns offers links to other websites solely for informational purposes and in good faith. Christeyns disclaims any liability for the content of any website that is connected to this one.

Copyright and Trade Marks

This website contains only content that is either owned by Christeyns or has been replicated with permission from other copyright holders. All rights are reserved. No materials may be copied, modified, published, broadcast or otherwise distributed without the prior written permission of Christeyns.

Disclaimer

Regarding the accuracy or usefulness of the information on this website for any purpose, Christeyns makes no guarantees or claims of any sort. All the aforementioned information is given “as is” and comes with a clear disclaimer of any claims regarding its merchantability, applicability, ownership, and/or non-infringement.

Christeyns disclaims all warranties and guarantees, expressed or implied, regarding the availability of error-free, uninterrupted services through this website or the absence of viruses or other malicious computer code on the website or the server that hosts it. Christeyns, its workers, or representatives will never be held responsible for any direct, indirect, or consequential losses brought on by using this website.

This disclaimer and limitation only take effect to the degree allowed by law, and it supersedes any express disclaimers in any written licence or subscription agreement that Christeyns may have regarding the use of any online services made available through this website.

Interactive material

This website may have sections where people can upload their own content. User-posted content does not always represent Christeyns’ opinions. By uploading content to this website, you warrant that you own all necessary rights to the content, that it won’t violate anyone else’s intellectual property rights and that it won’t be defamatory, illegal, threatening, pornographic, or in any other way objectionable.

Any content posted by users that Christeyns finds offensive, illegal, threatening, vulgar, or otherwise inappropriate may be reviewed, edited, or removed at its sole discretion. Despite the aforementioned, Christeyns hereby explicitly disclaims all duty and responsibility for any content shared by third parties on this website.

Last Updated

This Privacy Policy was last updated in 2024.

Contact

Feel free to contact us at privacy@christeyns.com or through our contact form on the website. If you have any questions about the privacy and treatment of your personal data, please contact your local Christeyns office (contact data in list below).